Technical Writer

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Job Type

Full Time / Permanent


Laval, QC

Criteria For This Position

The Technical Writer’s role is to develop, review, revise, and maintain online help manuals, how-to guides, and internal training of software programs and applications. This includes gathering and analyzing technical and product information from various sources to document new or changing product functionality throughout the project life cycle.

Main Tasks and Responsibilities
  • Collaborate with the Software Development team to document new or changing product functionality

  • Manage the Online Help manuals
  • Develop and maintain training material
  • Provide internal training on various topics improving day-to-day efficiency
  • Translate various documents, ranging from technical to marketing documents
Education and Experience
  • A minimum of five (5) years of demonstrated experience gathering information, analyzing the subject and the audience, and producing clear documentation
  • Formal training/degree in technical writing
  • Experience in translating technical documents
  • Excellent oral and written English, French
Key Competencies
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
  • Creative
  • Autonomous
  • Excellent attention to detail
  • Talent in showing ideas graphically