Insurance Solutions

Speech Technology for Efficient Documentation

Improved Claims Processing Turnaround

Mobile dictation solutions allow users to dictate from anywhere, at any time. These voice recordings can then be immediately uploaded to a secure server where they can be processed by Crescendo’s voice recognition software or transcribed by administrative staff.

Productivity Gains With Voice Recognition

Advanced technologies similar to those used by Siri and Google allow Crescendo’s speech recognition engine to provide remarkable accuracy rates from the first use, improving turnaround of reports and reducing outsourced transcription costs.

Reporting On The Go

The recording of events can be a long and lingering task for an insurance agent. From interviews and witness statements to the examination of affected property, there are many details that can be overlooked or forgotten during long car rides back to the office where a report can be compiled. The Crescendo suite of solutions allow loss adjusters to dictate immediately following an appointment while still at or near the location, allowing authors to include more details, resulting in a highly accurate report.

Businessman talking on his phone

Power Your PC With Voice

C-Speech voice recognition increases productivity potential by allowing users to dictate directly into any desired application. Save up to sixty minutes per day by documenting cases with speech recognition versus typing. C-Speech allows users to create and complete reports, compose e-mail and navigate third party applications simply by using voice. Users can quickly produce time sensitive reports, complete with formatting, dictate directly into specific fields, and use auto-texts to create shortcuts for repeatedly spoken words or paragraphs. The lightweight application can also automate frequently used functions with the auto-command feature, allowing users to quickly perform tasks without keyboard intervention. C-Speech provides authors with an affordable and secure alternative to traditional reporting.

Voice Recognition Benefits

Multilingual Support

Crescendo Speech is ideal for bilingual settings, allowing users to switch between English and French on the fly.

Mobile Friendly

Crescendo Speech is optimized for back-end use with the DigiDictate Mobile smartphone dictation application.

No User Profiles

There are no user profiles to set up and maintain with Crescendo Speech, just pick up the microphone and dictate.

Accent Tolerance

The Crescendo Speech engine adapts to each speaker’s unique vocal characteristics.

Track Results

The optional C-Stats module allows users to track their accuracy instantly.

Dictate Anywhere

Dictating in a busy office? Crescendo Speech filters out ambient background sounds and produces reliable text.

Get Claims Resolved Faster

Find out how Crescendo can improve turnaround