{"id":3528,"date":"2020-06-11T15:16:42","date_gmt":"2020-06-11T19:16:42","guid":{"rendered":"http:\/\/localhost\/testsite\/?page_id=3528"},"modified":"2022-10-11T16:44:36","modified_gmt":"2022-10-11T20:44:36","slug":"brooklyn-park-police-department","status":"publish","type":"page","link":"https:\/\/crescendo.com\/fr\/brooklyn-park-police-department\/","title":{"rendered":"Service de police de Brooklyn Park"},"content":{"rendered":"
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Service de police
Brooklyn Park<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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une histoire de r\u00e9ussite<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Brooklyn Park, MN, USA<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Qui<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Lorelei Meyer
Responsable des services de soutien<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Solutions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Syst\u00e8me de dict\u00e9e num\u00e9rique
et t\u00e9l\u00e9phones intelligents<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Nombre d'usagers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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100 +<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Service de police de Brooklyn Park<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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En tant que banlieue nord-ouest des villes jumelles anim\u00e9es, Brooklyn Park, Minnesota, est l'une des plus grandes zones m\u00e9tropolitaines de l'\u00c9tat. La ville abrite le service de police de Brooklyn Park, qui emploie plus de 100 agents \u00e0 temps plein et plus de 50 agents non asserment\u00e9s, au service d'une communaut\u00e9 de plus de 80 000 habitants. Le d\u00e9partement re\u00e7oit environ 60 000 appels par an, ce qui fait que toute possibilit\u00e9 de r\u00e9duire efficacement le d\u00e9lai de transmission des rapports peut litt\u00e9ralement sauver des vies, d'o\u00f9 l'introduction de la technologie de dict\u00e9e sur smartphone.<\/p>

Le service n'est pas \u00e9tranger \u00e0 la dict\u00e9e num\u00e9rique, ayant adopt\u00e9 un syst\u00e8me de dict\u00e9e num\u00e9rique pour la premi\u00e8re fois en 1992. Les agents sont pass\u00e9s de la r\u00e9daction de rapports \u00e0 la main \u00e0 la prise d'une ligne fixe et \u00e0 la composition d'un num\u00e9ro dans le syst\u00e8me pour dicter. Lorelei Meyer, responsable des services de soutien, se souvient du passage au num\u00e9rique : \u00ab Le syst\u00e8me num\u00e9rique a fait une \u00e9norme diff\u00e9rence pour nous ! Nous disposons d'un personnel de bureau compos\u00e9 de dactylos form\u00e9es et comp\u00e9tentes, qui sont familiaris\u00e9es avec les outils de productivit\u00e9 et de formatage, alors qu'\u00e0 l'\u00e9poque, les agents \u00e9crivaient leurs rapports \u00e0 la main, ce qui \u00e9tait parfois difficile \u00e0 lire et leur faisait perdre du temps. Nous devions prendre ce document manuscrit et taper les informations dans notre syst\u00e8me de gestion des dossiers. Selon la longueur ou la lisibilit\u00e9 des documents, le traitement pouvait prendre un certain temps. \u00bb<\/p>

Cette technologie a bien servi l'\u00e9quipe pendant des d\u00e9cennies, jusqu'\u00e0 l'arriv\u00e9e du DigiDictate Mobile. Les agents \u00e9taient impatients d'avoir des capacit\u00e9s de dict\u00e9e directement dans leur poche et ils s'y sont adapt\u00e9s assez rapidement. \u00ab Il n'y a eu que tr\u00e8s peu de formation n\u00e9cessaire et la transition s'est faite en douceur \u00bb, d\u00e9clare Meyer. \u00ab Nous avons une nouvelle g\u00e9n\u00e9ration de mill\u00e9niaux dans les forces de l'ordre qui ont l'habitude d'acc\u00e9der \u00e0 leurs smartphones pour faire leur travail. Avoir une application mobile \u00e0 port\u00e9e de main pour documenter les incidents s'int\u00e8gre extr\u00eamement bien dans leurs t\u00e2ches quotidiennes. \u00bb<\/p>

Gr\u00e2ce \u00e0 la possibilit\u00e9 de documenter imm\u00e9diatement les incidents \u00e0 partir de leur voiture de patrouille, les agents peuvent d\u00e9sormais passer plus de temps dans la communaut\u00e9, l\u00e0 o\u00f9 on a besoin d'eux, au lieu de rester \u00e0 leur bureau \u00e0 remplir des papiers. Selon Mme Meyer, \u00ab Les agents dictent leurs rapports plus rapidement parce qu'ils ont leurs appareils mobiles \u00e0 port\u00e9e de main pour documenter, alors qu'auparavant ils devaient revenir dans un b\u00e2timent de la ville, trouver un t\u00e9l\u00e9phone fixe et dicter leur rapport. \u00bb<\/p>

La rapidit\u00e9 avec laquelle les agents dictent am\u00e9liore \u00e9galement les temps de r\u00e9ponse des \u00e9quipes d'enqu\u00eate. \u00ab Les informations vont directement dans notre syst\u00e8me de gestion des dossiers et sont imm\u00e9diatement disponibles pour nos enqu\u00eateurs qui peuvent commencer \u00e0 analyser les cas. D\u00e8s qu'elles sont transcrites dans notre syst\u00e8me, elles sont l\u00e0 et disponibles \u00bb, ajoute Mme Meyer.<\/p>

Outre l'am\u00e9lioration de l'efficacit\u00e9 des forces de police, qui n'ont plus qu'un seul serveur \u00e0 g\u00e9rer, le service informatique a \u00e9galement r\u00e9alis\u00e9 des \u00e9conomies de temps et d'argent. Cependant, ce sont les policiers qui en retirent les plus grands avantages. Comme le dit Mme Meyer, \u00ab La dict\u00e9e mobile a \u00e9t\u00e9 une excellente chose pour nous. Les officiers l'adorent car ils savent que la r\u00e9daction n'est pas leur meilleure comp\u00e9tence, leur comp\u00e9tence est d'\u00eatre dans la rue et de traiter les probl\u00e8mes de la communaut\u00e9. \u00bb<\/p>

Le d\u00e9ploiement du DigiDictate Mobile a \u00e9t\u00e9 un succ\u00e8s, comme l'affirme Mme Meyer : \u00ab Je recommanderais absolument Crescendo \u00e0 d'autres organismes d'application de la loi. Le personnel de Crescendo a \u00e9t\u00e9 vraiment formidable, leur soutien \u00e9tait disponible quand nous en avions besoin et nous avons r\u00e9ussi \u00e0 faire fonctionner l'application mobile en tr\u00e8s peu de temps. \u00bb<\/p>

Pour plus d'informations sur a cr\u00e9ation de rapports d\u2019incidents par t\u00e9l\u00e9phone intelligent, contactez-nous.<\/a><\/span><\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Brooklyn Park Police Department Success Story Where Brooklyn Park, MN, USA Who Lorelei Meyer, Support Services Manager Solutions Digital Dictation System + Smartphones Number Of Users 100 + Brooklyn Park Police Department As the northwest suburb of the bustling twin cities, Brooklyn Park, Minnesota is one of the largest metropolitan areas in the state. The … Continuer la lecture<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3528","page","type-page","status-publish"],"yoast_head":"\r\nBrooklyn Park Police Department - Crescendo Systems<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/crescendo.com\/fr\/brooklyn-park-police-department\/\" \/>\r\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Brooklyn Park Police Department\" \/>\r\n<meta property=\"og:description\" content=\"Brooklyn Park Police Department Success Story Where Brooklyn Park, MN, USA Who Lorelei Meyer, Support Services Manager Solutions Digital Dictation System + Smartphones Number Of Users 100 + Brooklyn Park Police Department As the northwest suburb of the bustling twin cities, Brooklyn Park, Minnesota is one of the largest metropolitan areas in the state. 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